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[RETAIL] Kayako Fusion (or Classic) version 4.92.5 (or 4.92.6)

Discussion in 'Completed Requests' started by Restafval, Dec 5, 2018.

  1. Restafval

    Restafval Registered User

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    1. APPLICATION NAME
    Kayako Fusion (or Classic) version 4.92.5 (or 4.92.6)


    2. HOMEPAGE
    https://www.kayako.com/classic

    3. DESCRIPTION
    Self-hosted service desk software.
    Kayako Classic is powerful, on-premise and behind your firewall.
    Kayako Classic is the original Kayako ticket support software.

    4. OS PLATFORM
    Linux x86/x64 (CentOS 6.x / CentOS 7.x)

    ---

    10. COMMENTS
    This is the latest version available.

    //edit
    I changed my request, because apparently Fusion also includes Kayako Classic.
    So in dire need of version 4.92.5 (or 4.92.6).

    Updated my post to reflect the latest version as well. So 4.92.5 or 4.92.6 is preferred.
    I seriously hope someone can get their hands on this?

    Still looking for this.

    - Kayako Classic 4.92.6
    - Kayako Classic 4.92.5

    - Kayako Fusion 4.92.6
    - Kayako Fusion 4.92.5

    Any of these versions will do for me, as the prior versions, have some serious issues and renders them "useless" unfortunately.
    We have an official license (which expires never), however we have to renew it in order to download the latest versions (a few thousand Dollars). Sucks.

    So if anyone with access, or knows someone with access... They simply download the version and upload/send it.
    That's all and completely untracable.
     
    Last edited by a moderator: Feb 3, 2019
  2. Om

    Omicron Registered User

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    Last edited by a moderator: Feb 2, 2019
    onvps, ruslanguns, gimguang and 18 others like this.
  3. tyreida

    tyreida Registered User

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    Here is the download link for 4.92.6

    Hidden Content:
    [HIDDEN CONTENT]
     
    Last edited by a moderator: Feb 3, 2019
  4. wu5m4n

    wu5m4n Registered User

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    Hi, can you share for 4.93.0 ?


    Highlights:

    • PHP 7 is 2x fast as compared to PHP 5.6
    • Significant reduction in memory usage & consistent 64-bit support
    • Security fixes (including XSS vulnerability)
    • Allow staff users to reset their password from the login page
    • Improvements in staff reply Rich Text Editor with adding 'Table' support
    • Improvements in the ticket email parsing
    • Kayako Android mobile app fix
    Improvements [Implemented]

    [KAYAKOC-5038] - Customer can be a part of multiple organizations
    [KAYAKOC-5097] - Ability to set the launch date while publishing news
    [KAYAKOC-5105] - Ability to sort tickets based on custom fields in staff panel
    [KAYAKOC-5108] - Schedule KQL reports should have a reference status for agents
    [KAYAKOC-5158] - Staff should have the option to request for a new password

    Defects [Fixed]

    [KAYAKOC-2408|2410] - XSS vulnerabilities at Support Center
    [KAYAKOC-3079] - Duplicate signatures in the email while creating a new ticket from the staff portal
    [KAYAKOC-1071] - Support to send raw HTML/XML code in staff replies
    [KAYAKOC-6842] - Reprocessing an email is not working and failing with the error
    [KAYAKOC-6843] - Offline messages are throwing uncaught exceptions
    [KAYAKOC-6846] - Strip tags are not executable while parsing the emails in Kayako Classic
    [KAYAKOC-6956] - Custom field of type "Linked Select" is Not displayed for End User unless it's editable by End-user, even if we update it by Staff
    [KAYAKOC-6995] - User accounts are not getting merged while merging more than one organizations
    [KAYAKOC-4886] - Language translation for ticket status does not work in auto close notification emails
    [KAYAKOC-6254] - Unable to insert videos in Ticket replies
    [KAYAKOC-6744] - 'Convert to HTML entities' option is not working for HTML handling in version 4.92.4 and above
    [KAYAKOC-6775] - Unable to reply the tickets from Kayako Mobile app for Android
    [KAYAKOC-3703] - Lag in agent collision after the recent update
    [KAYAKOC-3947] - Kayako should parse emails having multiple Reply-To and From addresses
    [KAYAKOC-6144] - Links are not clickable in ticket posts after upgrade to 4.92.4
    [KAYAKOC-6288] - Setting 'Create multiple tickets for all email queues' is not working as intended
    [KAYAKOC-6657] - At ticket submission page, IRS is throwing an error while opening KB article
    [KAYAKOC-6424] - News article images are not visible at the agent’s welcome screen
     
  5. Restafval

    Restafval Registered User

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    Oh my G..... PHP7.x support! Is it already 1st of April? ;-)

    Anyways, I think it's best to make your own request for this though.
    I will create a request for it. Maybe someone can post it with access.
     
    ruslanguns, tezcan34 and szabim like this.
  6. Om

    Omicron Registered User

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  7. tyreida

    tyreida Registered User

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    Here is the download link for 4.9.3

    Hidden Content:
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    Last edited: Mar 22, 2019
  8. tyreida

    tyreida Registered User

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    Language packs

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    Last edited: Mar 22, 2019
    bertolucci, tezcan34, aleross and 4 others like this.
  9. vo

    voarsh Registered User

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    Awe darn I need more likes to see these links. And this board doesn't offer any membership plans?